America’s Consumer Advocacy Group Review

America’s Consumer Advocacy Group Review

Table of Contents

America’s Consumer Advocacy Group is a non-profit attorney-based service that purports to assist Americans in escaping timeshare contracts. The company has been in this industry for 19 years and is based in Glendale, California. It asserts its mission is to liberate its clients from all ties to their timeshares. 

According to BBB, Mr. Brian M. McDonald is the founder of America’s Consumer Advocacy Group; the company has been in operation since 2003 and was incorporated in 2008. According to BBB, America’s Consumer Advocacy Group is also called Hope 4 Homes and America’s Customer Service Center. The company has been in operation for 19 years.

America’s Consumer Advocacy Group Website Review

America’s Consumer Advocacy Group’s website is peculiar in that, as soon as you visit, you can find all the information you need about their operation on the home page, and every other page is a replica of the home page.


The website’s header contains essential information, including the email address, office hours, office address, and an icon for a free consultation. Followed by the Home page, About, Timeshare cancellation, Testimonial and contact, then we see a visible business logo of America’s Consumer Advocacy Group; on the opposite side, we see an image of Trustpilots ratings of 4.8-star reviews from over 300 customer reviews and a photo of BBB A+ rating, Although these ratings have no source to its source, We will find out it current ratings at the end of this article, we like to recommend that you always confirm the ratings with the source. Finally, a contact is provided for initiating a free consultation.



The website of America’s Consumer Advocacy Group is secured. America’s Consumer Advocacy Group’s homepage features a professional photo and an attention-grabbing choice of words. The company is proud of its ability to get you out of your timeshare and advertises itself as the #1 Timeshare Exit Team. A call to action also encourages you to experience freedom when you hire them.


About Page

More professional images are displayed on the About page. The About page also asserts that America’s Consumer Advocacy Group was founded in 2004 and boasts over 20,000 successful timeshare exits and over 150 years of combined timeshare exit experience. While these are written in prominence on the About page of America’s Consumer Advocacy Group, we recommend that you research verified customer reviews.


Additionally, there is an imminent call to action for timeshare owners to contact the company promptly to dispose of their timeshare. As time is of the essence when it comes to timeshare exit programs, the About section leaves no space for timeshare owners to hesitate or delay in communicating with them about their timeshare.


Timeshare Cancellation Page

On the Timeshare cancellation page, America’s Consumer Advocacy Group reassures timeshare owners of its services to help them legally and financially escape their timeshare obligations with the assistance of the company’s competent attorneys. Assuring timeshare owners of the combined experience of its attorneys to legally take them to freedom, as well as a proactive customer service department to address their complaints and keep them informed at all times.


Also found on the Timeshare cancellation page is America’s Consumer Advocacy Group, which encourages Timeshare owners to understand the need to fight for consumers’ rights and reminds them that it has everything they need for a simple cancellation process. Highlights of the Timeshare cancellation page are provided below:


  1. 100% Money Back Guarantee.
  2. 150+ Years of Combined Timeshare Exit Experience.
  3. A+ Rated on the Better Business Bureau.
  4. Dedicated Case Managers for Each Client.
  5. No Negative Reviews on its Services.
  6. Permanent and Legal Cancellation of Timeshare Contract

Since America’s Consumer Advocacy Group assures its clients a 100% money-back guarantee, we recommend only the escrow payment method. However, there needs to be a mention of an escrow payment method on the website. America’s Consumer Advocacy Group assures its clients that they will be assigned attorneys to help them regain their liberty. We have found no negative feedback regarding the services of America’s Consumer Advocacy Group. Immediately following is a second call to action to click on the complimentary consultation. 



America’s Consumer Advocacy Group services claim to have been in operation for the past 18 years and to have effectively exited 20,000 timeshares, assisted 16,00 timeshare owners with approximately 50 experienced attorneys, and received a 4.5/5 star rating from customers. This page contains an additional call to action to click on the complimentary consultation. We can also read what their clients say about America’s Consumer Advocacy Group on the Testimonials page.


Scrolling down this page, You will find a consultation form and a FAQs section; below are the FAQs we found on the website.


FAQ Analysis


How much does it cost to cancel my timeshare? Currently, using America’s Consumer Advocacy Group service is free. If you are eligible, the Senior Advisor can provide you with accurate America’s Consumer Advocacy Group cost information and will also go through its Guarantees and describe how to help you leave your timeshare. You will then have all the information necessary to make a wise selection.


How long does it take to cancel my timeshare? The time it takes to free you from your timeshare’s financial and legal responsibilities varies. Although each situation is unique, the good news is that if America’s Consumer Advocacy Group accepts your case, it will provide you with a 100% money-back guarantee.


How can I trust you? In its 18 years of operation, it has helped over 20,000 timeshare owners without receiving a single complaint from anybody who has ever utilized its service. It has an A+ rating with the Better Business Bureau.


The above responses reflect the answers to the FAQ on America’s Consumer Advocacy Group’s website; even though we agree with the responses that America’s Consumer Advocacy Group has supplied, we do not agree with any money-back promise. The Escrow payment option is one that we like to suggest. It is important to note that the Timeshare Cancellation and Testimonial pages have the same content.



You may discover a notice from America’s Consumer Advocacy Group about its A+ rating on BBB at the bottom of the website. The reminder also discusses how the organization has supported 20,000 owners in getting free of their timeshare. You may also see some helpful links to the menu and a contact address for the firm, which includes the Office location, a phone contact, and an email address for the company.


There is a link to the Better Business Bureau (BBB) at the bottom of this website. Customers may use this link to submit a review that will be shown on the BBB website, or you can click on the link to be sent to the BBB website to learn more about the firm. When you click this link, you can also view other users’ feedback.

America’s Consumer Advocacy Group Cost

Currently, America’s Consumer Advocacy Group’s consultation service is free. If you qualify, the Senior Adviser will be able to provide you with exact America’s Consumer Advocacy Group cost, examine the company’s guarantees, and explain how America’s Consumer Advocacy Group will help you get out of your timeshare. You will then have all the necessary information and a price estimate to make an informed decision.

We want to emphasize that only escrow payments and no money-back guarantees are acceptable. Using escrow as a payment method protects you and your funds because you can only release payment once you are satisfied with the services.


ACA Group and America’s Consumer Advocacy Group Review

America’s Consumer Advocacy Group and ACA Group are distinct profiles the Better Business Bureau does not accredit and provide separate feedback to the same company. The ACA Group on BBB claims the company has operated for 19 years. There are negative feedback and low ratings despite the ACA Group’s 4.3-star rating on BBB. In contrast, America’s Consumer Advocacy Group has only one feedback with a 5-star rating. Many negative comments result from customer complaints about America’s Consumer Advocacy Group’s persistent phone calls. 


Indicates that the majority of customers are content with their services. Reviewers who are pleased with America’s Consumer Advocacy Group remark on the effectiveness of the organization’s services. America’s Consumer Advocacy Group is ranked twenty-fifth among Legal Services websites.



This America’s Consumer Advocacy Group review provided indicates that the company has knowledge of the timeshare industry and experience in terminating timeshare contracts for Timeshare owners. Despite this, it is clear that the company does not use escrow, which we do not recommend, nor do we recommend that timeshare owners rely on a money-back guarantee promise. 


Timeshare owners are advised to be vigilant always when dealing with any timeshare exit company to avoid being victims of timeshare fraud. If you are interested in hiring a timeshare exit business, please have a look at our directory of reliable timeshare exit companies, give us a call at 619-354-2362, or fill out a contact form or participate in a live chat found on the right side of this page. If you have any questions, please don’t hesitate to contact us.